Customer Engagement Guide Personal Use Ebook With Audio

Product Price: $6.95
SKU: 16111

Sample Content Preview

Using Your Customer Service System to Your Advantage

Not all customer service issues are negative. Many times a satisfied customer will take the time to write you a thank you note. This is one reason why you should get into the habit of running a well oiled customer service desk. When you respond to tickets, emails and phone messages in a timely fashion, your customers will appreciate you even more.

Always respond to each ticket or message that you get sent, regardless if it is good or bad. Thanking people for taking the time to connect with you, makes your customers feel special.

You can even take this one step further by creating a Facebook or Google+ page for your business. This allows your customers a fast and easy way to connect with you.

The great thing about social sites is that they work in real time. This means that you can see immediately when someone has an issue or leaves a compliment. You want to respond to it quickly.

If your business is large you may want to use the services of a virtual assistant. It would be their job to monitor your support system itself, as well as checking your social sites for messages and posts.

Other Details

- 10 Ebooks (PDF), 2 Pages
- 10 Audios (MP3)
- 2 Ecovers (JPG)
- Posters
- Year Released/Circulated: 2014
- File Size: 37,695 KB

License Details:

[YES] Can be used for personal use
[NO] Can be sold
[NO] Can be packaged with other products
[NO] Can modify/change the sales letter
[NO] Can modify/change the main product
[NO] Can modify/change the graphics and ecover
[NO] Can be added into paid membership websites
[NO] Can put your name on the sales letter
[NO] Can be offered as a bonus
[NO] Can be used to build a list
[NO] Can print/publish offline
[NO] Can be given away for free
[NO] Can be added to free membership websites
[NO] Can convey and sell Personal Use Rights
[NO] Can convey and sell Resale Rights
[NO] Can convey and sell Master Resale Rights
[NO] Can convey and sell Private Label Rights
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