Table of Contents
WHAT IS EMOTIONAL INTELLIGENCE (EQ)? 5
EMOTIONAL INTELLIGENCE, IQ, AND PERSONALITY 6
CHARACTERISTICS OF EQ 8
WHICH IS BETTER—IQ OR EQ? 10
WHY IS EQ IMPORTANT? 12
WHY IS EQ IMPORTANT IN BUSINESS? 15
PEOPLE SKILLS 18
HOW TO IMPROVE YOUR EQ 21
GET TO KNOW YOUR FEELINGS 22
CATCH YOUR NEGATIVE SELF-TALK 22
BE MINDFUL OF YOUR BEHAVIOR 23
TAKE RESPONSIBILITY FOR YOUR YOURSELF 23
RESPOND, DON’T (OVER)REACT 24
PRACTICE COMPASSION 24
CREATE A POSITIVE ENVIRONMENT 25
REMEMBER ROME WASN’T BUILT IN A DAY 25
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Personality, on the other hand, is the prominent icing on the cake. We could describe it as a person’s style. It is comprised of the perceptions, behaviors and emotional tendencies that each person develops based on their biology and their environment. Personality is usually based on the habits we have developed over time, and that has consequently shaped our thinking and way of life. Also, just like IQ, personality cannot be used to predict emotional intelligence. It is, for the most part, stable and remains constant over a person’s lifetime.
Emotional intelligence plays a significant role in the professional success of a person. It is directly linked to performance and serves a powerful purpose in enabling you to focus your energy in a single direction to produce massive results. Emotional intelligence is believed to be the best indicator of workforce success when compared to other important workplace skills.
Not only are people with a high degree of emotional intelligence top performers in their various fields of interest, but they also make more money than their counterparts who have a lower degree of emotional intelligence. Research studies show those with higher emotional intelligence average $29,000 more per year across all career fields and that a person’s earnings increase in direct proportion to their degree of emotional intelligence.
Another amazing thing about emotional intelligence and what makes it different from IQ and personality is that it can be developed. Even when a person is born without a high level of emotional intelligence, he can train himself to become more emotionally intelligent.
Emotional intelligence is explained as the outcome of the communication between a person’s rational and emotional ‘brains.’ Thanks to the advances in neuroscience, we now know that the brain develops new connections in relation to new skills learned. This is called neuroplasticity. The brain employs strategies to increase your emotional intelligence by creating a network of cells, thus triggering a chain reaction of growth that makes it possible to activate new behaviors in the future. As your brain repeatedly practices using new emotional strategies, you will find that emotionally intelligent behaviors become second nature to you.
Characteristics of EQ
People with a high degree of emotional intelligence are masters of their emotions and are usually successful at most of the things they do. They possess the kind of qualities that endear a lot of people to them, and that is the main reason why they always turn out successful.
You find that a lot of times, emotionally intelligent people go through life much more easily than people who easily get angry or upset. They are excellent decision makers, know when to trust their intuition, take criticism well and know when to use it to improve their performance. They also make others feel good wherever they go – when they send an email, it gets answered, and when they ask for help, they receive the needed assistance.
According to an American author, psychologist and science journalist Daniel Goleman, in his book, Emotional Intelligence: Why It Can Matter More Than IQ, there are five elements which serve as the blueprint that helps define emotional intelligence.
These elements, developed by Goleman, constitute the fundamental characteristics of emotional intelligence (EQ). They are self-awareness, self-regulation, motivation, empathy, and social skills. Below is a detailed analysis of each one of these characteristics.
It has been discovered that people with high emotional intelligence have a strong sense of self-awareness. They are fully aware of how they feel at any point in time and can control such feelings, never allowing it to rule them.
They also display a high level of self-confident because they know what they’re capable of and never let their emotions get out of control. They trust their intuition and themselves to make wise decisions. Selfawareness also means knowing your strengths and weaknesses, and this is a basic knowledge that people with high emotional intelligence have. Without self-awareness, emotional intelligence is unattainable.
This refers to the ability to control your emotions and impulses. A person who is adept at self-regulating usually doesn’t allow himself/ herself to become too mad or resentful to the point that they make impetuous and thoughtless decisions. They know what to say and how to act in every situation because they always let their thoughts guide their words and actions. Self-regulation is comprised of equal parts of integrity, adaptability, and appropriate boundaries.
Emotionally intelligent people are typically extremely motivated. They consistently take action towards well-thought-out goals and are content to defer gratification to reach their big, long-term goals. It is a very resourceful quality to have because motivated people are industrious, risk-takers, and efficient at all things they attempt.
Emotionally intelligent people are also tremendously empathetic. They have an innate ability to identify and relate to the wants, needs, and opinions of those around them. With this characteristic, they become better equipped at relating to others, even those different from themselves, managing relations, and listening. They also avoid, judging, stereotyping, and blaming others, and they maintain a very honest, and open lifestyle.
5. Social Skills
Another powerful characteristic of high emotional intelligence is having good social skills. Individuals with high emotional intelligence are team players who don’t try to save all the glory for themselves. They are happy to share their physical resources and time to help others, which makes them ideally placed to communicate effectively and manage conflicts that arise in their environment. Typically, those with high emotional intelligence benefit from strong, meaningful relationships.
Which is Better—IQ or EQ?
There has been a long-running debate on the difference between emotional intelligence (EQ) and traditional intelligence (IQ). Daniel Goleman, however, suggests that emotional intelligence could be more important than traditional intelligence. Most psychologists also argue that the measures of standard intelligence are too limited and fail to take into consideration the entire range of human intelligence.
Another psychologist, Howard Gardner, also suggested that intelligence is comprised of a whole lot more than just logical thinking aptitude. He argued that multiple types of intelligence are largely ignored. Though there may truly be multiple types of intelligence, emotional intelligence is the one that has predominantly challenged the conventional IQ. In fact, more and more experts are coming to the conclusion that EQ is just as important, if not more so than IQ in the way individuals manage life. The difference between both EQ and IQ can be found in their definitions and how they are measured and tested. For instance, IQ, or intelligence quotient is defined a number that is derived from a standardized intelligence test. It is calculated by dividing an individual’s mental age by their chronological age and dividing that number by 100.Other Details
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